| Description: |
Company profile: One of the leading organizations that provides professional support services to international clients, focusing on customer success, strong relationship management, and high-quality service in a dynamic, global environment.
Position: Spanish Customer Success Specialist
Industry: Consultancy
Location: Makati City
Salary: Php 85,000 - Php 100,000
Work Set Up: Work From Home (Monday to Friday, Day Off – Saturday and Sunday)
Schedule: Midshift (2:00 PM - 5:00 PM)
Benefits:
️ HMO coverage starting on Day 1
️ Vacation Leaves
️ Sick Leaves
️ Competitive salary package
️ Flexible working schedule (Monday to Friday)
️ Company-provided laptop/computer
️ Internet allowance
️ Supportive and growth-oriented work environment
Job Requirements:
️ Open to Filipino nationals fluent in Spanish and English (spoken and written)
️ Bachelor’s degree in Business, Marketing, Communications, or any related field
️ Experience in sales, account management, or customer engagement is an advantage
️ Strong ability to build and maintain client relationships
️ Comfortable working with targets and business development goals
️ Can start as soon as possible.
Job Responsibilities:
️ Present tailored solutions in Spanish and English, highlighting key benefits and competitive advantages of market research programs.
️ Gather and analyze market insights to identify emerging needs and support participation in Community Market surveys.
️ Build and maintain strong client relationships while coordinating with internal teams.
️ Engage with clients in Spanish and English to drive participation growth and support business development goals.
️ Support customer retention through feedback collection, loyalty initiatives, and relationship management.
️ Clearly communicate the value and process of participation in Spanish and English to ensure understanding and long-term engagement.
Recruitment Process (Online Process):
️ Resume Screening
️ Initial Interview
️ Languages Assessment
️ Panel Interview
️ Final Interview
️ Job Offer
HOW TO APPLY:
Click the “APPLY” button.
Send your resume to: european.jk[at]gmail.com
Message us on our Messenger for faster processing: Berlyn Dumali (facebook.com/profile.php?id=61586727235988)
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Contact us for more inquiries:
Mobile/Viber: +639176381992
WhatsApp: +639176381992
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