| Description: |
Company Profile: World’s provider of resources and connects customers harmoniously. For its years of proven history in the industry, they are well-known as the top outsourcing company.
Position: German Customer Care Associate
Industry: BPO Company
Location: Ortigas, Pasig City
Salary: Negotiable
Schedule: Shifting
Work set-up: Work Onsite
BENEFITS :
✅Paid Language Premium
✅Vacation Leave
✅Sick Leave
✅HMO
✅Government Mandated Benefits
✅Allowances
✅Other benefits will be discussed during the offer
Requirements:
✅Filipino national can speak, read and write German language
✅Can Communicate in English (Conversation)
✅At least two years of college required or completion of a vocational course or any related.
✅With customer service background is a plus but not required
✅Willing to work onsite
Responsibilities;
✅Inbound and/or outbound phone calls, email, chat, letter, fax, mail and sample fulfillment, data entry, surveys, validation of orders, and social media
✅Listen to customers’ questions and concerns and provide answers or responses
✅Updating/sending reports, translations tasks, client correspondence, assist in the final testing of new surveys and processes, and some data analysis
✅Responsible to facilitate, analyze and resolve any customer issues, provide product support and/or investigate questions or follow up to resolve those concerns in an accurate and timely manner to ensure customer retention and loyalty
✅Perform other related tasks needed
Recruitment Process:
✅Resume Screening
✅Initial Interview
✅Final Interview and Language assessment with German Speakers
✅Job Offer
HOW TO APPLY:
Register now on our website to be updated with our Bilingual Job Openings: 🌐 https://jknetwork-jobs.com/register
Send your resume to: 📧 european.jk@gmail.com
Contact us for more inquiries:
📲 Mobile: (+ 63) 917-638-1992
📲 Sun/Smart: (+63) 969-321-0130
💻 Skype: jkrecruit
Look for: Ms. Jecel
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