| Description: |
COMPANY PROFILE: This is the largest Company. They are one of the world’s largest IT and business consulting firms that sustain profitable growth—delivering a wide range of benefits for your company and clients, and consultants.
Position: Spanish Speaking Customer Support Specialist
Company Industry: IT/BPO Company
Work Location: BGC, Taguig City
Salary: Negotiable
Work Schedule: Nightshift
Work Set-up: Onsite
BENEFITS :
✨Government Mandated Benefits
✨ Sick Leave
✨ Vacation Leave
✨Quarterly performance bonus
✨24 Leaves Annually
✨Outstanding career development opportunities
✨HMO for Employee and 2 Dependents (On Day 1)
✨Other benefits will be discussed during the job offer
JOB REQUIREMENTS:
✅Filipino can speak, read, and write Spanish language
✅High school diploma or equivalent (associate’s or bachelor’s degree preferred)
✅Previous experience in customer service, call center, or support role preferred
✅Ability to multitask and manage time effectively in a fast-paced environment
JOB RESPONSIBILITIES
✅Respond promptly and professionally to customer inquiries, concerns, and complaints
✅Resolve product, service, billing, or account-related issues while ensuring customer satisfaction
✅Identify recurring issues and provide feedback to improve processes and customer experience
✅Assist with translations or localization support when required
✅Document customer interactions accurately in CRM or support systems
✅Escalate complex issues to appropriate internal teams when necessary
RECRUITMENT PROCESS:
📌 Resume Screening
📌 Initial Interview
📌 Language Interview
📌 Technical Interview
📌 Hiring Manager’s Interview
📌 Job Offer
HOW TO APPLY:
Register now on our website to be updated with our Job Openings: 🌐 https://jknetwork-jobs.com/register
Send your resume to: 📧european.jk@gmail.com
Contact us for more inquiries:
Look for: Ms. Jecel
📲 Mobile: (+ 63) 917-638-1992
📲 Viber: (+63) 917-638-1992
💻 Skype: jkrecruit
|
