| Description: |
Company Details: This is a major global corporation ranks among the top players in IT, BPO services, and business consulting worldwide. The firm achieves ongoing profitable expansion through delivering broad advantages to businesses, their customers, and its professional team.
📌Position: German Helpdesk Support Specialist
📌Industry: IT Company
📌Location: McKinley, Taguig City
📌Salary: PHP 90,000 - PHP 100,000 gross
📌Schedule: Shifting
📌Setup: Onsite
Job Requirements
✅Filipino national who can speak, read, and write in German Language
✅Minimum qualification: Vocational Diploma, Short Course Certificate, Undergraduate studies, or Bachelor's/College Degree in any field
✅Familiarity with computer applications
✅Proficient in computers and internet—able to navigate Windows and the web effortlessly
✅Prior IT or technical support experience is a plus (but not requried)
✅BPO background is advantageous
JOB RESPONSIBILITIES:
✅Handle customer inquiries about computer hardware or software issues
✅Install and maintain computer systems and network applications
✅Address client concerns through phone or email
✅Resolve technical problems swiftly and effectively
✅Manage, prioritize, and document incoming queries and IT support desk tickets
✅Prioritize IT issues, resolve them, and escalate critical ones to the appropriate department
RECRUITMENT PROCESS (Fully Online):
✅Resume Screening
✅Initial Interview
✅Language Interview
✅Technical Interview
✅Hiring Manager’s Interview
✅Job Offer
HOW TO APPLY:
Register now on our website to be updated with our Job Openings: 🌐 https://jknetwork-jobs.com/register
Send your resume to: 📧 euro.openings@gmail.com
Contact us for more inquiries:
Look for: Ms.Jecel
📲 Mobile: (+ 63) 917-638-1992
📲 Viber: (+63) 917-638-1992
💻 Skype: jkrecruit
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