| Description: |
COMPANY PROFILE: This global powerhouse stands out as a premier force in tech services, outsourcing, and advisory work for businesses everywhere. It powers steady expansion by providing huge upsides to enterprises, end-users, and its skilled professionals.
Position: German Help Desk Technician
Company Industry: IT BPO
Work Location: McKinley, Taguig City
Salary: PHP 90,000 - PHP 100,000 gross
Work Schedule: Shifting
Work Setup: Onsite
BENEFITS :
️ Language Premium
️ Medical Insurance
️ Night Differential Pay
️ HMO
️ Sick and Vacation Leave
️ Other benefits to be discuss during the job offer discussion
JOB REQUIREMENTS
Filipino national fluent in speaking, reading, and writing German
Minimum Vocational Diploma, Short Course Certificate, Undergraduate studies, or Bachelor's/College Degree in any field
Familiarity with computer applications
Proficient in computers and internet—able to navigate Windows and the web effortlessly
IT or technical support experience is a bonus but not mandatory
Prior BPO experience is preferred
JOB RESPONSIBILITIES
Handle customer inquiries about computer hardware or software issues
Install and maintain computer systems and network applications
Address client concerns through phone or email
Resolve technical problems swiftly and effectively
Manage, prioritize, and log incoming queries and service desk tickets
Tackle IT issues by priority, escalating complex ones to the appropriate team
RECRUITMENT PROCESS (Fully Online)
Resume Screening
Initial Interview
Language Interview
Technical Interview
Hiring Manager Interview
Job Offer
HOW TO APPLY:
Register now on our website to be updated with our Job Openings: jknetwork-jobs.com/register
Send your resume to: european.jk[at]gmail.com
Contact us for more inquiries:
Look for: Ms. Berlyn
Mobile: (+ 63) 917-638-1992
Viber: (+63) 917-638-1992
Skype: jkrecruit
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