| Description: |
COMPANY PROFILE: This global powerhouse stands out as a premier force in tech services, outsourcing, and advisory work for businesses everywhere. It powers steady expansion by providing huge upsides to enterprises, end-users, and its skilled professionals.
✅ Position: German Help Desk Technician
✅ Company Industry: IT BPO
✅ Work Location: McKinley, Taguig City
✅ Salary: PHP 90,000 - PHP 100,000 gross
✅ Work Schedule: Shifting
✅ Work Setup: Onsite
BENEFITS :
✔️ Language Premium
✔️ Medical Insurance
✔️ Night Differential Pay
✔️ HMO
✔️ Sick and Vacation Leave
✔️ Other benefits to be discuss during the job offer discussion
JOB REQUIREMENTS
✅ Filipino national fluent in speaking, reading, and writing German
✅ Minimum Vocational Diploma, Short Course Certificate, Undergraduate studies, or Bachelor's/College Degree in any field
✅ Familiarity with computer applications
✅ Proficient in computers and internet—able to navigate Windows and the web effortlessly
✅ IT or technical support experience is a bonus but not mandatory
✅ Prior BPO experience is preferred
JOB RESPONSIBILITIES
✅ Handle customer inquiries about computer hardware or software issues
✅ Install and maintain computer systems and network applications
✅ Address client concerns through phone or email
✅ Resolve technical problems swiftly and effectively
✅ Manage, prioritize, and log incoming queries and service desk tickets
✅ Tackle IT issues by priority, escalating complex ones to the appropriate team
RECRUITMENT PROCESS (Fully Online)
✅ Resume Screening
✅ Initial Interview
✅ Language Interview
✅ Technical Interview
✅ Hiring Manager Interview
✅ Job Offer
HOW TO APPLY:
Register now on our website to be updated with our Job Openings: 🌐 https://jknetwork-jobs.com/register
Send your resume to: 📧 european.jk@gmail.com
Contact us for more inquiries:
Look for: Ms. Berlyn
📲 Mobile: (+ 63) 917-638-1992
📲 Viber: (+63) 917-638-1992
💻 Skype: jkrecruit
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