| Description: |
Company Profile: One of the multinational manufacturing companies that produces cleaning supplies and other chemical consumables. They are looking for a Mandarin bilingual who will work in Customer Order Fulfillment
Position: Mandarin Customer Fulfillment Analyst
Industry: Shared Services/Manufacturing Company
Location: Makati
Schedule: Dayshift Schedule (8:00 am to 5:00 pm or 9:00 am to 6:00 pm)
Salary: Php 50,000-Php 55,000
Work Set-up: Work onsite
BENEFITS:
✅Language allowance
✅Meal+Rice Allowance
✅Profit share
✅HMO
✅Retirement Fund
✅13th Month Pay
✅Government Mandated Benefits
✅Vacation leave and Sick leave
REQUIREMENTS OF THE JOB:
✅Open to Filipinos and Filipino-Chinese who are proficient in Mandarin and English
✅Open to Bachelor’s degree and Fresh graduates in any courses.
✅Customer service background is an advantage, with SAP experience preferred or strong intermediate to advanced MS Excel skills if none
✅Able to multitask and perform well under pressure while maintaining strong attention to detail
✅Self-driven, capable of prioritizing tasks, and working effectively in a collaborative and team-oriented environment
✅Flexible and adaptable to change, with a strong sense of urgency in completing tasks efficiently
RESPONSIBILITIES OF THE JOB APPLICATION:
✅Manage end-to-end customer orders proactively, anticipating issues and ensuring timely resolution of order-related concerns
✅Coordinate with customers, logistics partners, and internal teams to align delivery schedules based on stock availability and priority requirements
✅Act as the main liaison between LSP and local departments (Sales, Logistics, and Finance), ensuring smooth daily operations and communication
✅Handle customer inquiries and escalate complex issues when necessary, while developing action plans to resolve root causes and improve service quality
✅Drive process improvements, support system-related issue resolution with E-commerce teams, and maintain performance reporting for efficient business operations
Recruitment Process:
✅Paper Screening
✅Initial Interview with HR
✅Mandarin Assessment (Berlitz)
✅Hiring Manager Interview
✅Final Round Interview
✅Job Offer
HOW TO APPLY:
👉 Simply click the “Apply” button.
👉 You may also send your resume to mandarinjobs@jp-network-e.com
👉 Reach out to us via Messenger, Viber, or our Facebook page: Mandarin, Fukien and Cantonese Job Openings PH https://www.facebook.com/jknetworkmandarinjobs/
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If you are not yet registered, you can sign up and apply directly through our website: 🌐 https://jknetwork-jobs.com/register
Alternatively, you may send your resume to: 📩 mandarinjobs@jp-network-e.com
✨Contact us for more inquiries:
👩💻 Look for: Ms. AERI
📱 Mobile/Viber: +639175093761 | +639176381869
📱 WeChat: jknetworkofficial | JKMandarinjobsPH
📱 WhatsApp: +639175093761 | +639176381869 | +639178139678
📞 Telephone: (08) 245 2829
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