| Description: |
Position: Korean - Mandarin Customer Care Specialist
Industry: BPO Company
Location: Pampanga
Salary: Php 80,000 - Php 100,000 Monthly
Schedule: Shifting
Work setup: Work onsite
Benefits:
✨Government Mandated benefits (SSS, Pagibig, Philhealth etc.)
✨Company Christmas gift
✨Company events
✨Health insurance
✨Opportunities for promotion
✨Paid training
✨Promotion to permanent employee
✨Transportation service provided
Job Requirements:
✔️Open for Filipino can speak, read and write Korean and Mandarin
✔️Open for Korean national who can speak Mandarin language
✔️With at least 3 years experience in Customer Service or Customer Success
✔️Amenable to work in Pampanga
✔️Can work in shifting schedule
✔️Can start to work on May 2026
Job Responsibilities:
✔️As Korean-Mandarin Customer Care Specialists act as the main contact of Korean and Mandarin customers.
✔️Conduct outbound calls to verify the information of customers and ensure its accurate
✔️Assist the concern and complaints of Korean and Mandarin customers through call and email.
✔️Identifying the cause or concern of the customers and provide resolutions.
✔️Coordinate with the internal departments to make sure timely and accurate resolution of the issues.
✔️Ensure that all customer issues, resolutions and actions are recorded in the system timely.
✔️Building a good relationship with customers.
Recruitment Process:
✔️Initial interview
✔️Language assessment
✔️Final Interview
✔️Job offer
HOW TO APPLY?
👉 Click the “APPLY” button.
👉 Send your resume to: 📩 jk.asianopenings@gmail.com
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📲Gina Moreno
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