| Description: |
Employer: Aaptian Solutions Inc.
Job Title : User support technician
Salary : $30/hr
Type of employment: Permanent employment, Full time 35 hours per week
No. of positions: 1
Job Start Date: ASAP
Job Location: 110 4730 50 ST Edmonton, Alberta
Overview
Languages
English
Education
Secondary (high) school graduation certificate
Experience
1 year to less than 2 years
Responsibilities
Tasks
Communicate electronically and in person with computer users experiencing difficulties to determine and document problems experienced
Consult user guides, technical manuals and other documents to research and implement solutions
Provide advice and training to users in response to identified difficulties
Collect, organize and maintain a problems and solutions log for use by other technical support analysts
Provide business systems, network and Internet support to users in response to identified difficulties
Additional information
Personal suitability
Accurate
Client focus
Ability to multitask
How to apply
By email
info[at]aaptian.ca
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