| Description: |
COMPANY PROFILE: A well-established global organization that provides specialized business support, operational services, and professional solutions to international markets. The company is known for its collaborative work environment, commitment to quality, and continuous investment in innovation and employee development.
✅ Position: German Technical Support Analyst
✅ Work Location: Nuvali, Laguna
✅ Salary: Php 90,000 + Allowances
✅ Work Schedule: Mid-shift (3:00PM - 12:AM PH Time)
✅ Work Set-Up: Hybrid Set-Up
JOB REQUIREMENTS:
✅ Filipino candidates who can speak, read, and write in German.
✅ Bachelor’s degree holder of any course; undergraduates are also welcome.
✅ Technical support or Service Desk experience is an advantage but not required.
✅ German Bilingual experience is preferred.
JOB RESPONSIBILITIES:
✅ Provide first-level technical support by troubleshooting hardware and software issues.
✅ Monitor systems, networks, and cloud services to identify and prevent potential incidents.
✅ Manage incident resolution by identifying root causes and escalating when necessary, ensuring proper documentation and tracking.
✅ Deliver professional customer support and maintain a positive user experience.
✅ Perform administrative IT tasks such as user account creation, mailbox setup, group management, and system documentation.
RECRUITMENT PROCESS (ONLINE):
✅ Resume Screening
✅ HR Interview
✅ Language Assessment
✅ Final Interview
✅ Client Interview
✅ Job Offer
HOW TO APPLY:
👉 Click the “APPLY” button.
👉 Send your resume to: 📧 european.jk@gmail.com
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📱 Mobile/Viber: +639176381992
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