| Description: |
Company Profile: One of the Biggest IT Services companies originated in India. They provide services in many companies globally. The company is also supporting Fortune 500 Companies and has more than 200,000 employees and is visible to 90 countries globally.
Position: Thai Quality Analyst
Industry: IT/BPO Company
Salary: Php 80,000
Location: BGC, Taguig
Work Schedule: Shifting schedule, Weekends Day off (2 days off)
Work Set-up: Onsite
BENEFITS:
13th month pay
Leave Credits
Government Mandated Benefits
Laptop provided
Competitive language premium
Other Benefits will be discuss of the company
Requirements:
Thai Nationals that can speak English fluently.
With at least a year quality assurance role (BPO-related experience is highly preferred but not required)
Experience in customer service is a plus
Willing to work in BGC, Taguig and shifting schedule
Can start as soon as possible
Responsibilities:
Identify strengths and skills that needs to be improved (process and communication)
Ensure that quality calls and performance metrics are met
Participate in call calibrations and meetings
Prepare, review and present the quality analyst result of the agent
Provide feedback for improvements
Monitor the performance of team members
Recruitment Process:
Resume Screening
Language Assessment
Initial - Phone interview
Final Interview with Quality Manager
Job Offer
❓ 𝐇𝐎𝐖 𝐓𝐎 𝐀𝐏𝐏𝐋𝐘❓
You can send your most updated resume:
Email: koreanopportunities[at]gmail.com
Look For: 🙋🏻♀️ Ms. Vic
Viber: (+63) 9176382780
WHATSAPP : (+63) 9176382780
Follow Us on our Social Media Accounts:
FB ACCOUNT: GINA MORENO
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