| Description: |
Company Profile: A travel consultancy company that manages travel inquiries and flight reservations for some of the world’s largest airline companies. It works with leading international airlines to ensure passengers can book flights smoothly and conveniently. The firm also processes customer reservations made through social media, handling flight scheduling and booking confirmations directly via these platforms.
Position: Bahasa Indonesian Travel Specialist (Voice Support)
Industry: Airline and Travel Firms
Salary: Php 83,000 Monthly
Location: Alabang, Muntinlupa City
Work schedule: Shifting schedule
Work set-up: Work onsite
Benefits:
HMO
Night differential pay
OT and Holiday pay
Government Mandated Benefits
13th Month Pay
Other benefits will be discussed
Requirements of the job:
Filipino who can speak conversational to advanced in Indonesian language
With a work experience in Travel account is an advantage but not required
With 6 months to 1 year experience in BPO
Willing to undergo training about travel terms
High school or college graduates
Willing to do customer service to airline customers
Duties and Responsibilities:
Handle customer concerns via phone, chat, or email support.
Monitor and reply to social media messages about flights, bookings, and baggage issues.
Address customer inquiries related to flight changes and rebooking requests.
Help passengers reschedule their flights to new dates.
Assist with redeeming miles for free flights and onboard perks.
Provide support for questions about cancellations, fares, rescheduling, and other travel-related concerns.
Recruitment Process:
Initial Interview with Filipino HR
Language assessment
For Final Interview
Job offer
❓ 𝐇𝐎𝐖 𝐓𝐎 𝐀𝐏𝐏𝐋𝐘❓
You can send your most updated resume:
Email: koreanbilingual[at]gmail.com
Look For: 🙋🏻♀️ Ms. Vic
Viber: (+63) 9176382780
WHATSAPP : (+63) 9176382780
FB ACCOUNT: Mabel Del Pillar
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