| Description: |
Company Profile: A travel consultancy company handling travel concerns and flight reservation of the world’s biggest airline companies. Currently handling the finest airlines around the world ensuring passengers can book flights easily and conveniently. This firm handles social media reservations made by customers by booking their flight date and confirmation via social media.
Position: Thai Speaking Subject Matter Expert
Location: Alabang, Muntinlupa City
Company: A consultancy handling the best airlines
Industry: Airline and Travel Firms
Salary: Php 80,000 - Php 100,000 Monthly
Benefits:
HMO
Night differential pay
OT and Holiday pay
Government Mandated Benefits
13th Month Pay
Other benefits will be discussed
Requirements of the job:
Filipino who can speak conversational to advanced in Indonesian language
Indonesian national with permanent visa
With Airline experience is an advantage
With 2-3 years experience in BPO
With Airline experience is an advantage
Can speak English as well
Highschool or college graduates
Willing to do customer service to airline customers
Duties and Responsibilities:
Answer the concern of the customers via calls, emails or chats.
Resolve the airline inquiries/ issue in a timely manner
Provide assistance to the Team leader in handling the agents.
Maintain a good relationship with the customers and ensure a customer satisfaction
Perform other related task
Recruitment Process:
Initial Interview with Filipino HR
Language assessment
2nd Interview with Operations
For Final interview
Job offer
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