| Description: |
Company Profile: One of Asia's premier luxury integrated resorts and casinos, the company employs a workforce of over 5,000 professionals. This includes a dedicated multilingual guest services team that serve high-end international clients.
Position:Mandarin Hotel Communications Representative (Speaking Only)
Company Industry: Biggest 5 Star Entertainment Hotel
Work Location: Parañaque or Pasay City
Work Schedule: Shifting Schedule
Salary: Php 35,000 - Php 45,000
Work Set Up: Work On-site
BENEFITS:
HMO/Medical Insurance
Life Insurance
25 days paid leave credits
13th month pay
Free daily buffet meal
Free parking
Property discounts
Retirement plan
Annual salary/merit increase depending on performance
Rice Subsidy Php 1,750
Other allowance P3,000 to P5,000 monthly
REQUIREMENTS OF THE JOB:
Filipinos and Filipino-Chinese who can speak Mandarin & English.
High school graduates and Bachelor's Degree in Hospitality or Business Administration.
Having experience in the casino industry is an advantage.
At least 1 year of experience in customer service and/or hospitality.
Good written and verbal communication skills in English.
RESPONSIBILITIES OF THE JOB APPLICATION:
Assisting Mandarin-speaking customers and international guests, specifically Chinese nationals.
Process redemption of rewards, complimentary items, gifts, transportation, food and beverage vouchers, and room accommodations according to company guidelines.
Provides customer service and maintains a professional working relationship with patrons.
Ensures Chinese guest preferences are kept updated for ease of reference.
Keeps all VIP staff informed of all necessary information.
Develops new customers and maintains existing customers for Table Games.
Provides the most polite and comfortable assistance to guests
Assists Mandarin guests with game-related inquiries
RECRUITMENT PROCESS:
Paper Screening
Initial Interview
2nd Interview
Final Interview
Job Offer
HOW TO APPLY:
Simply click the “Apply” button.
You may also send your resume to hiring.mandarinjobs[at]gmail.com
Reach out to us via Messenger, Viber, or our Facebook page: Mandarin, Fukien and Cantonese Job Openings PH facebook.com/jknetworkmandarinjobs/
If you are not yet registered, you can sign up and apply directly through our website: jknetwork-jobs.com/register
Alternatively, you may send your resume to: jkmandarinjobs[at]gmail.com
Contact us for more inquiries:
Look for: Ms. Micai
Mobile/Viber: +639178139678
WeChat: jknetworkofficial | JKMandarinjobsPH
WhatsApp: +639175093761 | +639176381869 | +639178139678
Telephone: (08) 245 2829
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