As a Customer Support Service team member, you will use your great communication skills to
assist customers in making correct use of a product. Via Live-Chat, E-mail and phone support
you will help to increase customer retention.
Provide Feedback to team leader, traders and support team.
Help to solve customer queries without ticket escalation
Translating from English to Greek
Keep informed and interested in our online sportsbook, casino & virtual games products
Excellent and Fluent Greek and English language skills
Experience in sports betting or casino customer service
Professional communication skills
Able to work shifts, weekends and bank holidays (40 hours regular a week)
Able to work overtime if necessary
Good keyboards skills
Working and living in the sunny island of Malta
Dynamic and Fun events
A competitive salary
Fresh lunch served on a daily basis
Office in central location
Assistance in finding accommodation
Platin Gaming is part of an international group which is in iGaming industry for 20 years.
Since its establishment, Platin Gaming has gone from strength to strength and is now a major
software developer in Malta. We are focused and specialized on developing high quality
iGaming software. Our core competencies include the development of online gambling
software like sports book, slot games, virtual games (pre-recorded horse and dog racing), etc.
Following latest technologies and industry trends, with its young, dynamic and innovator team
and management, Platin Gaming offers a comfortable and stable working environment. We
are after highly qualified individuals who can perform in highest levels in their profession. We
are aiming to bring more high quality products into the iGaming market.
You can advance your career with Platin Gaming while involving in current projects or the
complete lifecycle of brand new projects. You can learn new technologies or get more
specialized in the technologies you know. We encourage you to learn and follow new
technologies, and also follow your career closely.
We are passionate about the products we develop and maintain. If you are passionate about
developing software and you are self-motivated, hungry for a challenge, and looking to make
an immediate impact, apply now!
Platin Gaming is an equal opportunity employer. All qualified applicants will receive
consideration for employment without regard to race, color, religion, age, sex
(including pregnancy), sexual orientation, gender identity, national origin, genetic
information, creed, citizenship, disability, protected veteran or marital status.
Please note this is not an entry level position.
You must be eligible to work in Europe to apply for this job.
We help you to relocate to Malta.
Type: Full Time
Industries: Gambling & Casinos
Information Technology & Services