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Details about Job Offer no. 1538213

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Position:

German Speaking Customer Support Agent

Job Category:

Architectural Services

Target:

Entry Level (less than 2 years of experience)

Salary:

20000 / Yearly

Description:

Are you looking for a fresh opportunity? Are you looking to move abroad and take on a new challenge? Do you enjoy speaking with people and generally helping people out? Would you like to live in a country that has one of the best climates in the world?

If yes to any of the above then we might have an interesting option for you!! There are two positions available, waiting for the right candidate.

Key Responsibilities:

Acting as a first point of contact between customers and our respective brands
Providing first line support to customers via email, phone and live chat in a professional and responsible manner
Ensuring the highest level of support is delivered to customers per agreed standards
Aiming to resolve all issues at first point of contact
Liaising with other departments to resolve customer queries in a prompt manner
Contribute to the development of new products and services, based on customer feedback
Undertake any other administrative duties that will directly improve customer experience and add further value to the team and the company
Work in a team, support team members and contribute to a good atmosphere on the job
Requirements:

Native fluency in the German language and strong command of the English language
An obsession with customer experience and demonstrating the written and verbal communication skills necessary to support our esteemed clients
A team player with a flexible approach to collaborate with colleagues
Ability to work well under pressure and maintain a positive attitude
Ability to take direction and feedback constructively
Trustworthy and able to maintain focus even when under minimum supervision
Previous experience in a Customer Service environment would be considered an asset

Job Available in:

Sliema

Employer`s Country:

Malta

This job offer will expire in 61 day(s).



 

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