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Details about Job Offer no. 1606007

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Position:

Turkish Call Centre Agent

Job Category:

Customer Service and Call Center

Target:

Mid Career (2+ years of experience)

Salary:

/ Yearly

Description:

Job Description

Tipbet are looking to add a Turkish Call Centre Agent to their Customer Service team to provide a first-class customer experience. The job will include answering customers’ queries quickly and effectively, whilst helping to ensure customer retention and making our website the place to bet.

Key Responsibilities
Answer questions from customers effectively
Equally comfortable on live chat and email
Helping customers to understand our website and encourage return visitations
Working with colleagues to streamline strategies for different languages and markets
Inform customers of relevant bonuses/promotions that may be of interest
Learning about and remembering the restricted countries for our players
Working closely with Risk & Fraud department to identify any issues

Required Skills
Flexible approach to shift work
Solid understanding of the iGaming landscape
Previous experience in a customer-facing role
Fully-computer proficient
Native Turkish language with good grammar
Good understanding of English or another language would be a major advantage

Our Benefits
Working and living in the sunny island of Malta
Dynamic and Fun events
A competitive salary
Health Insurance
Fresh fruits
Office in central location
Assistance in finding accommodation


Company Description
About Us
Tipbet Ltd. is a Maltese company with headquarters in Gzira, Malta, and numerous offices all over Europe. Since establishment, we have dedicated our passion to deliver the most advanced sports betting experience possible. We provide sports betting for thousands of national and international events in over a dozen sports. With innovative and sophisticated software and hardware, we offer cutting-edge online and land-based solutions for customers and clients. By maintaining a high service level and an excellent market competence, we are constantly striving for excellence.

Behind Tipbet is a development and service team full of talent, professionalism and vision. As a Tipbet staff member, you will find a comfortable and stable working environment and be part of a highly qualified team, whilst learning more about new technologies.

Advance your career with Tipbet and grasp the opportunities that arise. We promote talented employees, encourage and enable creativity, and ensure opportunities to progress.

At Tipbet, we work with passion to deliver a unique user experience in sports betting all over the world. If you are also passionate about what you do, apply now and join our team!

Tipbet abides the law of equal employment opportunity, giving all qualified applicants the same consideration for employment without regard to race, color, religion, sex, national origin, disability, age, pregnancy, sexual orientation, gender identity, genetics, creed, citizenship, protected veteran or marital status.

Please note that the described position is not an entry level position.
Candidates must be legally eligible to work in countries of the European Union.

If you have to move to Malta for this role, we will help you to do so in a fast and uncomplicated manner.

Contact us

Responsible: HR MANAGER
Phone: +356 27791502
Office Address: Level 0
109, Sir William Reid Street,
Gzira, GZR1033 Malta

Job Available in:

Gzira

Employer`s Country:

Malta

This job offer will expire in 291 day(s).



 

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