The responsibilities of an Online Casino Manager include the development of an online casino strategy. The Online Casino Manager holds the overall responsibility for quality across-the-board in terms of site experience and ensures customer journeys are effective and constantly improved upon on all. It is essential to collaborate with our internal creative team in order to create marketing campaigns/promotions/events for all products.
Responsible for online Casino products (Casino and Live Casino) active customer numbers and ARPU;
Define marketing strategies for CRM and retention activities;
Follow and contribute to improve internal processes and strategies connected to: Life Cycle Management and Customer Segmentation, Loyalty management and retention rate, and Churn prevention with a special focus on key segments;
Manage the bonus spend budget and ensure campaigns are helping to achieve the overall monthly and quarterly targets;
Own the monthly and quarterly Casino communication plan and ensure impeccable planning and end to end execution of campaigns (this includes campaign briefing, defining customer segments, brain storming with copywriters and designers, signing off assets and marketing materials and then reporting on and evaluating results);
Constant evaluation of campaigns in order to improve efficiency and ROI;
Manage the banners, game positioning and overall promotions visibility;
Create marketing concepts and execute effective marketing campaigns to enhance the customer experience, maximize activity to generate return on investment and increase customer lifetime value;
Work closely with the internal and external stakeholders to ensure execution and quality across-the-board in terms of site experience and customer journeys are effective and constantly improved upon on all devices.
Proven ability in the management of Online Casinos;
Excellent reporting & Analytical skills;
Have a thorough understanding of the Casino games, offers and player base;
Project management skills and excellent attention to detail;
Good understanding of our providers and potential future providers.
Working and living in the sunny island of Malta
Dynamic and Fun events
A competitive salary
Office in central location
Assistance in finding accommodation
Platin Gaming is part of an international group which is in iGaming industry for 20 years. Since its establishment, Platin Gaming has gone from strength to strength and is now a major software developer in Malta. We are focused and specialized on developing high quality iGaming software. Our core competencies include the development of online gambling software like sports book, slot games, virtual games (pre-recorded horse and dog racing), etc.
Following latest technologies and industry trends, with its young, dynamic and innovator team and management, Platin Gaming offers a comfortable and stable working environment. We are after highly qualified individuals who can perform in highest levels in their profession. We are aiming to bring more high quality products into the iGaming market.
You can advance your career with Platin Gaming while involving in current projects or the complete lifecycle of brand new projects. You can learn new technologies or get more specialized in the technologies you know. We encourage you to learn and follow new technologies, and also follow your career closely.
We are passionate about the products we develop and maintain. If you are passionate about developing software and you are self-motivated, hungry for a challenge, and looking to make an immediate impact, apply now!
Platin Gaming is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex (including pregnancy), sexual orientation, gender identity, national origin, genetic information, creed, citizenship, disability, protected veteran or marital status.
Please note this is not an entry level position.
You must be eligible to work in Europe to apply for this job.
We help you to relocate to Malta.
Responsible person: HR Manager
Phone: +356 27791501
Office Address: Level 0
109, Sir William Reid Street,
Gzira, GZR1033 Malta