Our client, a leading Equity Trading Fintech Group, is looking for a Head of Equity Trading Technology Support to manage their regional applications support function. The selected candidate will be the key leader in Asia managing a sizeable support team and working with senior regional stakeholders.
Provide a strong leadership and management of the regional Technology Support Function, across Applications and Operations for the Equity and Derivatives Trading Technology.
As part of the global team to work with other regional support teams globally to provide a high level follow the sun support services.
Support the Service Managers on complex incident resolutions. This person will be on the final point of escalation for customers.
Understand the Support teams workloads and performance, ensure the support team has sufficient resources and capacity to handle the incidents.
Manage support team personnel across HR, service continuity, skills management etc.
Oversee service quality and service standard (stability and availability) across different countries, Work with Support Managers for service improvement.
Evaluate Incident and Crisis management with the service management team.
Extensive experience in managing a large Technology support team in an Equity & Derivatives Trading environment.
Extensive knowledge and understanding of Equity and Derivatives products.
Good technical background and knowledge on Equities trading flow.
Good service management experience to drive governance, standard, KPI and incident management.
Great leadership skills to manage a sizable regional team.
Great personality and communications skills to work with senior stakeholders and business.
Bachelor Degree from a reputable University.
If this outstanding opportunity sounds like your next career move, please send your resume in Word format to Vince Natteri at resume[at]pinpointasia.com and put "Head of Equity Trading Technology Support" in the subject header. Data provided will be used for recruitment purposes only.
Pinpoint Asia is the leading specialist Financial IT recruitment firm in the Asia Pacific region. Visit Pinpoint Asias website at pinpointasia.com today to see other exciting job opportunities.