Our client, a well-known IT Services Provider in APAC, is looking for an IT Support Engineer to provide IT support for their Finance clients.
Great potential for career growth and opportunity to develop into a Technical Infrastructure Engineer.
Provide end-user technical support. Conduct troubleshooting on hardware and software.
Respond to telephone / email inquiries for technical support, provide troubleshooting and resolution.
Hands-on support role covering PC/Laptop/Phone/Printer hardware, Desktop & Business Applications, VC & multimedia equipment.
Escalate unresolved/complex issues to the Technical Engineering team.
Routine hardware and software maintenance for the end user space.
Support infrastructure related projects.
1+ years experience in a Technical Support role .
Experience in providing technical support for computer hardware (PC, laptop / notebook, mobile & handhelds, VC & multimedia equipment), and software (Windows Desktop, MS Office, Outlook / Notes).
Good verbal and written communications skills in English, Cantonese, and Mandarin (a plus)
Diploma or background in IT related discipline.
Proactive, energetic, and positive attitude.
Excellent customer service oriented mindset.
If this outstanding opportunity sounds like your next career move, please send your resume in Word format to Vince Natteri at resume[at]pinpointasia.com and put "IT Support Engineer (for Finance / Asset Management Firms)" in the subject header. Data provided will be used for recruitment purposes only.
Pinpoint Asia is the leading specialist Financial IT recruitment firm in the Asia Pacific region. Visit Pinpoint Asias website today to see other exciting job opportunities.