Our client, a leading global investment bank, is looking for an Incident Management Associate to manage their Network Infrastructure Services They have a large network infrastructure platform providing mission-critical services. Excellent career prospects and growth potential.
Manage the incident management and support management of their Electronic Trading Infrastructure Platform.
Maintain production support management and divert the production issues to the appropriate infrastructure teams.
Maintain application support knowledge-based and change management across the infrastructure platforms.
Provide Infrastructure operational support across the global trading business.
Provide project management as necessary (capacity, performance, upgrades, reporting, documentation)
Incident Management experience across a large scale technology infrastructure platform.
Knowledge of Networking, Unix / Linux, IT Security, Database, Storages, Exchange / Client Connectivity, and Sales Trading applications is highly preferred.
Excellent analytical and problem-solving skill. Ability to drive change and improvement for the platform through the production support.
Incident Management experience with ITIL. Experience in Change Management of application.
Experience from a financial trading environment is highly preferred.
Strong facilitation skills to with different stakeholders and technical teams globally.
Excellent troubleshooting skills and be attentive to details.
Excellent communication in English and Cantonese, and interpersonal skills. Good team player.
If this outstanding opportunity sounds like your next career move, please send your resume in Word format to Vince Natteri at resume[at]pinpointasia.com and put "Infrastructure Incident Management Associate Leading Investment Bank" in the subject header. Data provided will be used for recruitment purposes only.
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