Our client, a well-known Fintech group, is looking for an IT Operations Manager to join their technology team. The selected candidate will be the key person who Run The Bank, managing infrastructure operations and ensure the uptime of the banking services. Fantastic opportunity who would like to join a new Virtual Banking environment.
Manage a team of infrastructure support engineers and the day to day operations of the various support services according to the SLA and HKMA requirements.
Maintain stability in a production environment by ensuring/implementing best practice, enterprise standards, governance and well-defined processes (ITIL)
Drive process improvements and ensure that process/procedure changes are documented/communicated.
Review and design the existing Infrastructure architecture is fulfilling the HKMA Banking Requirements.
Provide timely and proactive incident management.
Implement long-term improvements and enhancements.
Provide enterprise change management
Work with the technology teams for operation and project delivery
Provide leadership and team management (including performance review)
Around 8 10 years of IT infrastructure management experience in the Banking Industry.
Must come from a hands-on technical background in infrastructure support/operations previously (network, server, data center, etc.)
Understanding of cloud computing including AWS, Azure, AliCloud would be preferred
Excellent problem diagnostic/resolution skills; Results oriented
Strong understanding of HKMA Run The Bank technical requirements.
A passion for improving processes and commitment to customer satisfaction
Good organizational and time management skills to work on multiple tasks/projects simultaneously
Well versed with ITIL processes and tools
If this outstanding opportunity sounds like your next career move, please send your resume in Word format to Vince Natteri at resume[at]pinpointasia.com and put "IT Operations Manager Virtual Banking Platform" in the subject header. Data provided will be used for recruitment purposes only.
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