Our client, a leading regional bank, is currently looking for an IT Helpdesk Support to join their IT Support team. The selected candidate will be responsible for servicing regional headquarter. Work-life balance position with good firm culture.
Provide IT Support including End User Computing and market data systems to internal users across the banking and financial business.
Maintain a stable and consistency desktop infrastructure services.
Handle daily support and incidents with proper incident management process, aligning with the internal service level.
Surprise local vendors on delivering IT services.
Responsible for applications deployment and executions.
3 years experience in an IT Helpdesk Support role with a Banking or Financial environment.
Strong knowledge in computer hardware and software including Windows Desktop, MS Office, and back-end administration (Windows Server, AD, Exchange).
Experience supporting applications in a trading environment (Bloomberg or Thomson Reuters) is preferred.
MCITP, CCNA or ITIL is preferred
Proven track record in delivering excellent customer service and support.
Excellent verbal and written communications skills in English and Cantonese.
Bachelor / Higher Diploma in IT related discipline.
If this outstanding opportunity sounds like your next career move, please send your resume in Word format to Vince Natteri at resume[at]pinpointasia.com and put "IT Helpdesk Support Regional Bank" in the subject header. Data provided will be used for recruitment purposes only.
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