Our client a leading global tech firm is looking for a strong Desktop Support Engineer to join their team as they continue to expand and grow across Asia. This is a great opportunity for talented engineer to join a strong, tightly knit team in a hands-on role.
Provide L1 and L2 support of end user technology including desktop computers, software, mobile devices etc.
High profile role providing the highest quality technology support service to clients within the banking and finance industry (Senior Management and VIPs).
Manage local PC builds / deployments, hardware change / replacement, software update / installation etc; as well as projects covering back-end infrastructure / data centers.
Part of a global team using Follow-The-Sun support via ticketing / incident management systems.
Between 2 to 5 years desktop / helpdesk / technical support experience in professional services (or similar environment).
Strong background providing high quality end user technology support.
Troubleshooting experience covering Windows Desktop (Win 7 or 10), MS Office, Exchange / Lotus Notes, mobile device management (Good / AirWatch for Apple, Android, Blackberry), Virtual Desktop (Citrix).
Experience in computer operations (server rooms, storage or tape backup), hardware and software inventory management a plus.
Experience with end user desktop technology project management including upgrades, implementation and change.
Strong communication and presentation skills in English and Chinese (Cantonese and/or Mandarin) very important.
Excellent customer service personality.
Bachelor Degree is highly preferred.
If this outstanding opportunity sounds like your next career move, please send your resume in Word format to Vince Natteri at resume[at]pinpointasia.com and put "Desktop Support Engineer Banking & Finance" in the subject header. Data provided will be used for recruitment purposes only.
Pinpoint Asia is the leading specialist Financial IT recruitment firm in the Asia Pacific region. Visit Pinpoint Asias website today to see other exciting job opportunities.