Our client, a well-known Global Asset Management Firm, with offices in the US, Europe and Asia, is looking for an IT Support Engineer to join their APAC Technical Support Team. This is a new headcount to support their company growth and expanding office in HK.
Fresh graduates are more than welcome to apply
Provide end-user technical support. Conduct troubleshooting on hardware and software
Respond to telephone / email inquiries for technical support, provide troubleshooting and resolution
Hands-on support role covering PC/Laptop/Phone/Printer hardware, Desktop & Business Applications, VC & multimedia equipment
Escalate unresolved/complex issues as appropriate
Routine hardware and software maintenance for the end user space
Support infrastructure related projects
1 5 years experience in a Technical Support role
Experience in providing technical support for computer hardware (PC, laptop / notebook, mobile & handhelds, VC & multimedia equipment), and software (Windows Desktop, MS Office, Outlook / Notes).
Good verbal and written communications skills in English, Cantonese, and Mandarin (a plus)
Diploma or background in IT related discipline
Proactive, energetic, and positive attitude
Excellent customer service oriented mindset
If this outstanding opportunity sounds like your next career move, please send your resume in Word format to Vince Natteri at resume[at]pinpointasia.com and put "IT Support Engineer Global Asset Management Firm" in the subject header. Data provided will be used for recruitment purposes only.
Pinpoint Asia is the leading specialist Financial IT recruitment firm in the Asia Pacific region. Visit Pinpoint Asias website today to see other exciting job opportunities.